
Understanding The Roles: The Stakeholder of Project Managers

Welcome to “The Stakeholders,” your guide to understanding what project soft skills can offer project management stakeholders.
Whether you’re a Project executive, A Program manager, a business leader or the PMO Manager we’ll explore the challenges project pose and where soft skills can help you, and your project managers, succeed.
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The Project Executive
Project Executive holds a strategic role in project management, focusing on aligning projects with high-level business objectives. They are responsible for setting project vision, securing resources, and providing direction to ensure successful execution.
The Project Executive Project Manager communicates with key stakeholders, including senior leadership, to maintain clarity on project goals and organizational alignment. This role involves strategic decision-making, risk management, and maintaining accountability for project outcomes. By combining a broad strategic view with effective project management practices, they ensure projects deliver value and support the company’s long-term success.
The Project Executive Project Manager is a bridge between executive strategy and project implementation, playing a critical role in driving organizational growth and efficiency.
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The Program Manager
Program Managers oversee interdependent groups of projects within a broader program, ensuring they work together to achieve strategic objectives.
This means they are heavily reliant on both the technical ability of their project managers and the quality of the working relationships the project manager is able to form, maintain and leverage, for project delivery on time and one budget.
For timely project completion is key to wider program success, with the project manager’s mastery of project soft skills going a long way towards predicting whether or not they successfully deliver, for the other dependant projects in the program, or if they present the program manager with a program slippage and budget overrun headache.
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The Business Leader
Business Leaders commission projects that align with an organization’s strategic objectives. They focus on business impact of projects, ensuring that the outcomes deliver tangible value and support the company’s broader goals.
Through close collaboration with customers, shareholders, regulators and a host of other stakeholders Business leader translate their needs into strategic and tactical initiatives – many delivered through projects.
This means Business Leaders are no strangers to the fall-out at a business level for late or over budget projects.
Now whilst they rarely get involved at project management level, business leaders have a vested interest in project success which is why the use (or not) of project soft skills in the management of their projects should interest to them.
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The PMO Manager
PMO Managers oversee the Project Management Office (PMO), ensuring that project management standards and best practices are applied consistently across the organization.
Playing a crucial role in project management resource allocation, portfolio management, and performance tracking, The PMO manager provides a centralized view of project activities and governance, risk and compliance of projects for audit.
Focussed on governance, quality, and continuous improvement, they help create a structured environment that fosters project success and drives organizational growth. They are also responsible for supporting project managers, offering training, tools, and guidance to improve project outcomes.
They therefore have an ideal opportunity to introduce (where necessary) and embed project soft skills training and development into the project management culture within their business.